FAQs

How do I get started using my journal?

I created a video sharing how I use mine! Watch here. We also share different journal preps in our Instagram Stories each month to help you stay inspired. Join the VMP Society to see how our community gets the most out of their journals as well.

What’s your best advice for starting a business or writing a book?

Since I’m not able to respond to every email, I’ve compiled my best tools and resources for entrepreneurs here. Enjoy!

When do you ship orders? How long will my order take to arrive?

We ship orders the day after they’re placed with the exception of a small window during the holiday season. Shipping time depends on where you are located, but domestic shipping typically takes 5-7 business days.

Do you ship internationally?

Yes, we do! Click here to see more details.

Do you sell to boutiques?

Yes, we do! We limit to one brick and mortar shop per city. Contact us to see if there is availability in your town and to get pricing!

Do you offer donations for fundraisers?

Because we get so many requests (and they’re so hard to choose from!) we’ve decided not to donate products, but instead pre-plan our giving to two specific ministries. 10% of each purchase goes to Reciprocal Ministries International to provide meals for two schools in Haiti. About 450 students will get a hot meal every day of the school year thanks to your orders in our shop! 5% of each purchase goes to Bridge Ministry of Acadiana.

Can you design and produce a custom journal for me?

We do a limited number of custom projects depending on time, complexity of journal and quantity of journals. Contact us with a detailed outline of what you’d like and we can let you know about availability and pricing.

What is your refund and exchange policy? 

If you changed your mind, we are happy to refund the cost of any journals that are returned to us unopened. Shipping cost will still be charged, but you will get a refund for the cost of the journal when it arrives back to our shop! Please contact orders@valmariepaper.com.