Holiday FAQ’s

When will my order ship?

All orders placed 12/15 or later will begin shipping on 12/27. If your order was placed before this time, it has already been shipped. Check your emails (even spam!) for a shipping confirmation from orders@valmariepaper.com and tracking number. (These are sometimes redirected to spam, promotions or even trash!)

I feel like my package should have arrived by now.

Our first and best tip is to contact your local post office with your tracking information, as they’re sometimes able to provide more specific updates than we can see online. Although we primarily ship Priority this time of year, things get crazy out there! If your package has not arrived after 2 weeks from the ship date, please reach out to us again and we can help! If your Christmas gifts won’t arrive in time, we’ve created a placeholder card for you to wrap and put under the tree.

I purchased the prayer course bundle, but haven’t received my login info.

Please check your trash, spam, and/or promotions folder for an email called “Your prayer course login info!”. If you can’t find it, email info@valmariepaper.com and we’ll respond to you when we’re back from the holidays on the 27th!

Will you restock sold-out colors of the Rhythms Prayer Journal (AKA the yearly)?

We don’t technically restock the Rhythms Prayer Journal since it’s a dated product, but after we’ve shipped all of the orders and have seen what’s in good condition, there may be limited quantities we’re able to add to the shop towards the end of January or February. We can’t be sure of what colors or how many there will be, but we expect them to go really fast (this sometimes happens within hours).