Holiday FAQ’s

Will you restock the Rhythms Prayer Journal (AKA the yearly)?

We don’t technically restock the Rhythms Prayer Journal since it’s a dated product, but after we’ve shipped all of the pre-orders and have seen what’s in good condition, there may be limited quantities we’re able to add to the shop towards the end of December or early January. We can’t be sure of what colors or how many there will be, but we expect them to go really fast (this sometimes happens within hours). We recommend looking into our new spiral, the Signature Prayer Journal which is available year-round and the one that Val will be using herself in 2021. You can read about the differences here.

Why have I had to wait so long for my pre-ordered journal?

Unfortunately, due to delays in production and uncertainties with COVID, we didn’t receive the shipment of spiral journals as soon as we hoped. Val shared a video with details about the delay as well as what we are praying for through this season. We finally received the journals on December 9 and have worked around the clock to get them out. All our spirals are shipped Priority with 2-3 day shipping (in the U.S) and you will receive tracking info as soon as yours is on its way.

I feel like my package should have arrived by now.

Our first and best tip is to contact your local post office with your tracking information, as they’re sometimes able to provide more specific updates than we can see online. Although we primarily ship Priority this time of year, things get crazy out there, especially in 2020! If your package has not arrived after 2 weeks from the ship date, please reach out to us again and we can help! If your Christmas gifts won’t arrive in time, we’ve created a placeholder card for you to wrap and put under the tree.

I purchased the prayer course bundle, but haven’t received my login info.

Please check your trash, spam, and/or promotions folder for an email called “Your prayer course login info!”. If you can’t find it, email info@valmariepaper.com.